PRIVACY POLICY
Last updated June 23, 2026
This Privacy Notice for OutVyb ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at https://outvyb.com or any website of ours that links to this Privacy Notice
- Use OutVyb — an event ticketing and discovery platform based in Ghana. It allows event organizers to create and publish events, sell tickets, and manage attendees. Users can browse events, purchase tickets (via card, mobile money, or USSD), receive digital tickets with QR codes, RSVP to free events, and gift tickets to others. The platform includes a web app, a user mobile app, and an organizer mobile app.
- Engage with us in other related ways, including any marketing or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at outvyb@gmail.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure.
How do you exercise your rights? Contact us at outvyb@gmail.com. We will consider and act upon any request in accordance with applicable data protection laws.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information we collect may include:
- names
- phone numbers
- email addresses
- usernames
- passwords
- contact or authentication data
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you choose to make purchases. All payment data is handled and stored by Paystack. You may find their privacy notice here: https://paystack.com/gh/privacy.
Social Media Login Data. We may provide you with the option to register with us using your existing Google account. If you choose to register in this way, we will collect certain profile information about you from Google.
All personal information that you provide to us must be true, complete, and accurate.
Information automatically collected
In Short: Some information — such as your IP address and browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information. We also collect information through cookies and similar technologies.
The information we collect includes:
- Log and Usage Data. Service-related, diagnostic, usage, and performance information our servers automatically collect, including IP address, browser type, and information about your activity in the Services.
- Device Data. Information about your computer, phone, tablet, or other device used to access the Services.
- Location Data. Information about your device's location based on your IP address. You can opt out by disabling your Location setting on your device.
Google API
Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, including:
- To facilitate account creation and authentication and otherwise manage user accounts.
- To deliver and facilitate delivery of services to the user.
- To respond to user inquiries/offer support to users.
- To send administrative information to you.
- To fulfill and manage your orders, payments, and exchanges.
- To enable user-to-user communications.
- To request feedback.
- To send you marketing and promotional communications (you may opt out at any time).
- To protect our Services through fraud monitoring and prevention.
- To evaluate and improve our Services, products, marketing, and your experience.
- To identify usage trends.
- To comply with our legal obligations.
In Short: We may share information in specific situations and with the following third parties.
The third parties we share personal information with are as follows:
- Allow Users to Connect to Their Third-Party Accounts: Google account
- Communicate and Chat with Users: Brevo
- Functionality and Infrastructure Optimization: Cloudinary
- Invoice and Billing: Paystack
- Website Hosting: Render
We may also need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition.
- When we use Google Maps Platform APIs. We may share your information with Google Maps Platform APIs to display event venue locations.
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your Google account details. Where you choose to do this, we will receive certain profile information about you from Google, including your name, email address, and profile picture. We will use the information we receive only for the purposes described in this Privacy Notice. We recommend that you review Google's privacy notice to understand how they collect, use, and share your personal information.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet can be guaranteed to be 100% secure. You should only access the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to minors.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. If you become aware of any data we may have collected from minors, please contact us at outvyb@gmail.com.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
Withdrawing your consent: You have the right to withdraw your consent at any time by contacting us at outvyb@gmail.com.
Opting out of marketing communications: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link, replying "STOP" to SMS messages, or contacting us directly.
Account Information
If you would like to review or change the information in your account or terminate your account, you can log in to your account settings or contact us. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.
If you have questions or comments about your privacy rights, you may email us at outvyb@gmail.com.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. We encourage you to review this Privacy Notice frequently.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at outvyb@gmail.com or contact us by post at:
OutVyb
Kotobabi
GA-019-023
Accra, Ghana
Kotobabi
GA-019-023
Accra, Ghana
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information. To request to review, update, or delete your personal information, please email us at outvyb@gmail.com.
This Privacy Policy was created using Termly's Privacy Policy Generator.
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?